Visual Disability
You may ask the screener to:
- Explain the security process to you.
- Verbally communicate to you throughout each step of the screening process.
- Provide you with assistance by placing your items on the x-ray belt.
- Provide you with assistance by providing you with an arm, hand, or shoulder as you move through the process.
- Find someone to escort you through the security process.
- Let you know where the metal detector is located.
- Let you know when you will be going through the metal detector.
- Let you know when there are obstacles you need to avoid.
- Perform a physical inspection (in lieu of an x-ray inspection) of your white collapsible cane. This will allow you to guide yourself through the walk-through metal detector. Inspection of your white collapsible cane will be completed after you go through the walk-through metal detector. If your white cane cannot be cleared by physical inspection, the screener will notify you that the cane must be x-rayed.
- Perform a hand inspection of equipment (e.g., Braille note-takers) if you are concerned that the X-ray inspection may damage them.
- Reunite you with all of your carry-on items and assistive devices after the X-ray or physical inspection of the items is completed, including electronic equipment that has been specially adapted for your use.
- Verbally direct you toward your gate once the screening has been completed.